How to custom large marquee letters sign with NNEEOONN

Design Proof and Manufacturing Drawing

A digital proof or manufacturing drawing may include:

  • Overall character height and width
  • Character depth
  • Font or logo shape
  • Material
  • Surface color
  • Bulb quantity
  • Bulb positions
  • Base or support structure
  • Electrical cable positions
  • Connection method
  • Mounting points

Please carefully confirm all information before approving the design.

Production begins after payment and final design approval.


Production Process

Step 1: Design Review

We review the requested characters, size, font, bulb layout, material, and installation method.

Step 2: Manufacturing Drawing

A production drawing may be prepared for confirmation.

Step 3: Material Cutting

The character face, side returns, back structure, and base components are cut according to the approved design.

Step 4: Forming and Assembly

The letter body is bent, welded, fastened, or assembled according to the selected material.

Step 5: Surface Finishing

The sign is painted, powder-coated, polished, decorated, or finished according to the order.

Step 6: Bulb Holder Installation

Bulb holders are positioned and installed according to the approved lighting layout.

Step 7: Wiring

Internal wiring, cables, plugs, and applicable power components are installed.

Step 8: Lighting Test

The bulbs and electrical connections are tested before packaging.

Step 9: Quality Inspection

The structure, surface finish, bulbs, wiring, and stability are inspected.

Step 10: Packaging

The sign is protected according to its size, material, and shipping method.


Production Time

Production time begins after:

  1. Payment has been received.
  2. All specifications have been confirmed.
  3. The final design or manufacturing drawing has been approved.

Production time depends on:

  • Character size
  • Number of characters
  • Material
  • Surface finish
  • Bulb type
  • Bulb quantity
  • Electrical system
  • Indoor or outdoor construction
  • Base or frame design
  • Order quantity
  • Production complexity

The confirmed production schedule will be stated in the quotation or order confirmation.


Shipping Time

Shipping time is separate from production time.

The total estimated delivery period is:

Production Time + Shipping Time

Shipping time depends on:

  • Destination
  • Character size
  • Package dimensions
  • Package weight
  • Shipping method
  • Customs clearance
  • Remote-area delivery
  • Local carrier conditions
  • Peak-season demand

Large marquee letters may be shipped by:

  • Express courier
  • Air freight
  • Sea freight
  • Truck freight
  • Specialized oversized cargo service

Packaging

Packaging is selected according to the sign size and shipping requirements.

Packaging methods may include:

  • Foam protection
  • Reinforced carton
  • Individual character packaging
  • Wooden frame
  • Plywood case
  • Wooden shipping crate
  • Separate bulb packaging
  • Separate accessory packaging

Bulbs may be removed and packed separately to reduce the risk of damage during transportation.

Wooden crates and special oversized packaging may require an additional charge.


Receiving and Inspection

After receiving the shipment:

  • Inspect the outer packaging before signing for delivery.
  • Take photos if the package shows visible damage.
  • Open the package carefully.
  • Check all characters, bulbs, cables, accessories, and power equipment.
  • Install the correct bulbs according to the instructions.
  • Test the sign before the event or permanent installation.
  • Report missing or damaged components promptly.
  • Keep the packaging until all items have been inspected and tested.

Installation Responsibilities

The customer or installer is responsible for ensuring that:

  • The floor, wall, ceiling, or support structure is suitable.
  • The sign fits the intended installation area.
  • The electrical supply is compatible.
  • The correct plug and voltage configuration are used.
  • Outdoor letters are properly secured.
  • Local event, electrical, building, and fire regulations are followed.
  • A qualified electrician completes any required mains wiring.
  • Children and guests cannot easily pull or overturn large letters.
  • Cables are positioned to reduce trip hazards.

Maintenance and Cleaning

To maintain the marquee sign:

  • Disconnect the power before cleaning.
  • Allow bulbs to cool before touching them.
  • Use a soft, dry, or slightly damp cloth.
  • Do not spray water directly onto bulbs, holders, wiring, or power equipment.
  • Do not use abrasive cleaners.
  • Do not use strong solvents or chemicals.
  • Inspect cables and plugs before each event.
  • Replace damaged bulbs only with compatible specifications.
  • Store the sign in a dry and protected location.
  • Use suitable protective covers during transportation or storage.

Warranty

Each marquee sign includes a one-year limited warranty covering manufacturing defects under normal use, unless a different warranty period is stated in the quotation.

The warranty may cover:

  • Manufacturing defects in the letter structure
  • Defective internal wiring
  • Defective supplied power components
  • Defective bulb holders
  • Structural assembly defects caused by manufacturing

Bulbs may be treated as replaceable or consumable components, and their warranty coverage may differ from the main sign structure.


Warranty Exclusions

The warranty does not cover:

  • Incorrect installation
  • Incorrect voltage
  • Use of incompatible replacement bulbs
  • Accidental impact
  • Sign tipping or falling
  • Damage caused by children, guests, or event attendees
  • Water damage to indoor products
  • Outdoor use of an indoor configuration
  • Wind, storm, flood, fire, or lightning damage
  • Unauthorized modification
  • Unauthorized repair
  • Normal bulb wear
  • Scratches after delivery
  • Damage during customer transportation
  • Failure to follow installation or maintenance instructions
  • Corrosion caused by unsuitable environmental conditions
  • Damage caused by exposed controllers, plugs, or power supplies

Important Order Notes

  • Every marquee sign is custom-made.
  • Carefully confirm all letters, numbers, symbols, and spelling before production.
  • Character height and character width are not the same measurement.
  • Different letters have different widths at the same height.
  • Bulb quantity varies according to character shape and size.
  • The online preview is for reference only.
  • Final bulb positions are determined during production planning.
  • Dimmers and controllers require an additional charge.
  • Not every bulb system supports dimming or color-changing functions.
  • The standard version is intended for indoor use unless outdoor construction is selected.
  • Outdoor construction requires separate confirmation and may involve an additional charge.
  • Power supplies, plugs, controllers, dimmers, and cable connections must be protected from water unless specifically rated otherwise.
  • Large freestanding letters must be secured against wind and accidental movement.
  • Large characters may be divided into multiple sections for shipping.
  • Bulbs may be packed separately and installed after delivery.
  • Electrical specifications depend on the final configuration.
  • The correct POWER PLUG option must be selected for the country of use.
  • Colors may appear different because of screen settings and ambient lighting.
  • Handmade products may have minor dimensional and surface variations.
  • Production time and shipping time are calculated separately.
  • On-site installation is not included unless specifically stated.

Create Your Custom Marquee Letter Sign

Choose your letters, numbers, symbols, size, material, surface color, bulb style, lighting color, installation method, power plug, and optional accessories to create a custom marquee sign for your wedding, event, business, restaurant, hotel, party, or commercial display.

For custom logos, oversized letters, outdoor projects, special finishes, or complex electrical requirements, contact NNEEOONN for a design review and quotation:

hello@nneeoonn.com